Privacy Policy

KLTCH, LLC ("KLTCH," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you use our website and services.

1. Information We Collect

To provide you with our roadside assistance connection services, we collect the following personal information:

• Personal Details: First Name, Last Name, Email Address, Phone Number

• Driver Information: Driver’s License Number

• Vehicle Information: Vehicle Make & Model, License Plate, Vehicle Type, Color

• Order Details: Service Required (e.g., Tire Change, Out of Fuel, Dead Battery, Need a Charge, Lock Out, Need a Tow, Other), Fuel Type, Location (including exit number or landmarks), Date and Time (Month, Day, Year, HHAM/PM), Signature

2. How We Use Your Information

We use your personal information to:

• Connect you with the appropriate assistance company.

• Facilitate the delivery of the requested roadside assistance services.

• Improve our website and services.

• Communicate with you regarding your request and our services.

3. Data Storage and Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing of Your Information

We do not share your personal information with third parties except as necessary to provide you with the requested services. This includes sharing information with the assistance companies we connect you with. These companies have their own privacy policies, and KLTCH is not responsible for their handling of your data.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, and resolve disputes.

6. User Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.

8. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us at:

KLTCH, LLC
Info@Kltch.app
732-608-4192

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of New Jersey. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in New Jersey.