Terms and Conditions

Welcome to KLTCH. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

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1. Introduction

KLTCH, LLC ("KLTCH," "we," "us," or "our") is a New Jersey-based company that provides a platform to connect drivers in need of roadside assistance with nearby assistance companies. We are not an assistance provider ourselves but rather a third-party intermediary that facilitates the connection between users and various assistance companies, including towing services, locksmiths, and other roadside assistance providers.

 

2. Service Description

KLTCH operates a website that allows users to request roadside assistance by dispatching the nearest available assistance companies. Our role is limited to connecting users with third-party assistance providers. We do not provide roadside assistance services ourselves, nor do we control or influence the services provided by these companies.

 

3. Third-Party Providers

All assistance services are provided by independent third-party assistance companies. KLTCH is not responsible for the quality, performance, or any issues arising from the services rendered by these companies. The relationship between you and the assistance company is governed solely by the terms and conditions of that company.

 

4. Payment

Payment for assistance services is handled directly by the assistance company you are connected with. KLTCH does not collect or process payments on behalf of the assistance company. We are not involved in the negotiation or determination of rates for the assistance services. All financial transactions and agreements are strictly between you and the assistance company.

 

5. Liability

KLTCH is not liable for any damages, losses, or issues that may arise from the assistance services provided by the third-party companies. Our responsibility is limited to facilitating the connection between you and the assistance company. We disclaim any liability for the actions, omissions, or performance of the assistance companies or any incidents that occur during the provision of their services.

 

6. Personal Information

We collect and manage personal information to provide you with our services. For detailed information on how we handle your data, please refer to our Privacy Policy.

 

7. Website Use

Your use of our website must comply with all applicable laws and regulations. You agree not to misuse our website or interfere with its operation. We reserve the right to modify or discontinue our website or services at any time without prior notice.

 

8. Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

 

9. Contact Information

For any questions or concerns regarding these Terms and Conditions or our services, please contact us at:

 

KLTCH, LLC
info@kltch.app
732-608-4192

 

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New Jersey. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in New Jersey.